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Moyens de paiement
Testimonials
Frequently asked questions
How to order?
Here are the simple steps to follow:
- Choose your product, select color, size, and quantity.
- Add it to the cart, then click on "Proceed to checkout".
- Fill in your information: customer, shipping, billing, payment.
- If you have a discount code, enter it at the payment step.
- Check your order one last time, then click on "Complete order".
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk to you! The merchandise must simply be unused, in its original condition and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to track it in real-time!
What is the delivery time?
Our packages are tracked and delivered within 5 to 7 business days. If a delivery delay is expected, we will notify you by email directly.
How to use my discount code?
Simply enter your discount code at the payment step in the "discount code" box, and the discount will be applied automatically!
Does the sweater shrink in the wash?
No, by following the care instructions, the sweater retains its size and shape.
Is the fabric irritating for sensitive skin?
No, the cotton and polyester blend is soft and suitable for sensitive skin.
Is the sweater suitable for very cold climates?
Yes, it provides adequate warmth for cold days but can be layered for extremely low temperatures.
Do the colors match the photos?
Yes, the colors are true to the images presented on the site.
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Moyens de paiement
A question?
Write to us using the form below and our team will respond to you as soon as possible!